Emergency services
000
For life-threatening emergencies
September 2026
4:30 pm
4:00 pm
10:00 am
4:45 pm
1:00 pm
7:00 am
7:30 pm
5:00 pm
4:30 pm - 08 September 2026
Our crews remain in the field completing the final stages of restoration for the remaining 102 customers affected by the severe wind storm.
Our storm response centres will remain operational into tomorrow as we focus all efforts on restoring power to the remaining impacted customers as quickly and safely as possible.
If you would like an update on the incident affecting your power supply, please call us on 13 10 03.
4:00 pm - 07 September 2026
Endeavour Energy crews have remained deployed in large numbers today, with restoration efforts continuing into this evening following Saturday’s significant storm event. As of this afternoon, 769 customers remain without power.
Major repair works are underway across some of the hardest-hit areas, including Mount Tomah, Bilpin, Bells Line of Road, the Lower Mountains, Springwood, Penrith, Windsor, Londonderry and South Windsor. Crews are also working across the network to restore power to individual customer premises impacted by storm damage.
10:00 am - 07 September 2026
Endeavour Energy crews remain deployed in large numbers, with all available resources focused on restoring power to the remaining 2,103 customers as quickly and safely as possible.
Thanks to the extraordinary efforts of our crews, including many who gave up time with their families on Father's Day to support the recovery effort, power has already been restored to around 60,000 customers since Saturday afternoon's damaging gale-force winds. Their commitment to our customers and willingness to answer the call has been instrumental in the speed of restoration following this significant event.
Emergency services
000
For life-threatening emergencies
For emergency assistance
To report electrical emergencies or power outages
Treat all powerlines as 'live' and dangerous by keeping at least 8m clear of them. Never drive across fallen powerlines.
Avoid all contact with wires that are hanging low, or on the ground or tangled in trees.
If using portable generators, please ensure they are located outside of your home and well away from open windows to avoid deadly exhaust fumes entering your home.
Generators should never be connected to switchboards unless there is an isolation switch installed by a licensed electrician. This is to avoid sending electricity back up powerlines and making isolated parts of the network dangerous for workers and the broader community.